Refund & Cancellation Policy

This website, mygutsutra.in, is the official digital platform of MyGUTSutra, owned and operated by Dr. Rashmi Sapre Joshi. By utilizing our platform and services, you agree to adhere to the terms and policies laid out herein.

1. Payment and Charges

When you choose to enroll in any of our courses, the payment must be made in advance as per the amount shown at our payment gateway. This amount will be determined by the specific course you select and is clearly displayed for transparency.

  • Subscription Payment: Upon successful completion of the payment, clients will receive confirmation of the same. This will ensure complete access to the course and other features provided by MyGUTSutra.
  • Part-Payment Option: We understand that paying the full amount upfront may not always be feasible. Hence, MyGUTSutra offers a flexible part-payment option. The specifics regarding this, including the payment schedule and terms, will be clarified during the contract signing process.

    • 2. Refund Policy

    Our goal is to ensure complete satisfaction for our clients. However, if there are circumstances that warrant a refund, the decision remains at the sole discretion of MyGUTSutra.

  • Criteria for Full Refund: A full refund, will be granted only in the event that we are unable to help you with Irritable Bowel Syndrome. This provision is in place to ensure trust and value for the services you avail from us. Refund requests must be initiated within two (2) days of enrollment with MyGUTSutra.
  • Client Conduct & Agreement Termination: MyGUTSutra will assess the conduct of the client and the reasons leading to the termination of our agreement. Depending on this assessment, we will decide if a refund is feasible.

    • 3. Request a Refund

    If, for any reason, you are not satisfied with our services and wish to request a refund, we have a clear and straightforward process in place:

  • Draft an Email: Compose an email detailing the specific reasons that led you to seek a refund. Providing as much information and context as possible will enable us to process your request more efficiently. Once drafted, send the email to support@mygutsutra.com
  • Await our Response: Once we receive your email, our team will review your request and get back to you promptly. We will thoroughly assess the situation to ensure a fair outcome for all parties involved. Within 30-90 days of acknowledging your request we shall refund the money.

    • In conclusion, our cancellation and refund policy is designed to foster trust and ensure a fair transactional experience for all our clients. We are committed to providing quality services, and if there are any concerns, we encourage you to get in touch with us directly.

    Privacy Policy

    We value your privacy and are committed to protecting your personal information. All data collected during registration, consultation, or payment is used solely for service delivery and improvement.

    We do not share or sell user information with third parties except as required by law or to ensure the safe operation of our platform. Sensitive data such as medical history or contact details are stored securely with strict access control.

    By using our services, you consent to the collection and use of your data in accordance with this policy.

    For any questions regarding these policies, please contact us at support@mygutsutra.com.